Problem Solving

Facilitate systematic multi-disciplinary problem solving, IPT management, Root cause analysis, Design FMEA, Process FMEA, Solutions implementation support

The Benefits      

  • Systemic problem solving helps organizations to eliminate the root cause of the problems as opposed to dealing with symptoms.

  • Less expensive and less time consuming than intuitive problem-solving methods.

  • Can be taught and learnt by everybody from shop floor to top floor.

  • Improve the continuous improvement culture

How it works?

We work with the client leadership and management team to understand the visible and hidden needs through assessment of financial and operations strategic objectives and KPIs. Based on the problem types and the existing constraints, Techam will propose a wide range of problems solving tools, including, but not limited to DMAIC, DMADV, 8D, DFSS, DFM, ETC.

Depending on customer requirements, training sessions will be held by Techam Senior Associates to train client’s team members on problems solving tools. Problems solving sessions will be led by Techam Solutions team members until target results are achieved.


  • Define the problem

  • Voice of the customer

  • Value stream map

  • Measure process performance

  • Statistical/ Data analytics

  • Ops and Financial KPIs study

  • Analyze the process to determine root causes

  • Root cause analysis (RCA), Fishbone, 5why

  • Failure mode and effects analysis

  • Improve process performance by addressing and eliminating the root causes.

  • Design of experiments (DOE)

  • Kaizen event

  • Control the improved process and future process performance.

  • Quality control plan to document what is needed to keep an improved process at its current level

  • Statistical process control (SPC) for monitoring process behavior

  • 5S/ Andon

  • Mistake proofing (poka-yoke) to make errors impossible or immediately detectable

Next step

Contact us to arrange a no obligation appointment to find out more about how problem-solving techniques and tools could be the ideal solution for your business.