Systemic problem solving helps organizations to eliminate the root cause of the problems as opposed to dealing with symptoms.
Less expensive and less time consuming than intuitive problem-solving methods.
Can be taught and learnt by everybody from shop floor to top floor.
Improve the continuous improvement culture
How it works?
We work with the client leadership and management team to understand the visible and hidden needs through assessment of financial and operations strategic objectives and KPIs. Based on the problem types and the existing constraints, Techam will propose a wide range of problems solving tools, including, but not limited to DMAIC, DMADV, 8D, DFSS, DFM, ETC.
Depending on customer requirements, training sessions will be held by Techam Senior Associates to train client’s team members on problems solving tools. Problems solving sessions will be led by Techam Solutions team members until target results are achieved.
Define the problem
Voice of the customer
Value stream map
Measure process performance
Statistical/ Data analytics
Ops and Financial KPIs study
Analyze the process to determine root causes
Root cause analysis (RCA), Fishbone, 5why
Failure mode and effects analysis
Improve process performance by addressing and eliminating the root causes.
Design of experiments (DOE)
Control the improved process and future process performance.
Quality control plan to document what is needed to keep an improved process at its current level
Statistical process control (SPC) for monitoring process behavior
Mistake proofing (poka-yoke) to make errors impossible or immediately detectable
Contact us to arrange a no obligation appointment to find out more about how problem-solving techniques and tools could be the ideal solution for your business.